sticking to the knitting

Something to consider when the business is young and short of mothers milk - cash, there is a tendency to say yes to anything that will generate revenue. Think twice before grabbing for the cash. We took on a project that demanded operating outside established procedures and that caused several uncommon errors. We have now threatened the revenue, but more importantly we risk our reputation and 11 months of courting the account.

Would we do it again? You bet but only after making sure we have made the process changes.